Online therapy · in English · Vienna
Online therapy in English — wherever you are.
Online therapy at Praxis Alan Vienna is psychotherapy via secure video call with Mag.a Şenay Alan-Mentes, in English, German or Türkçe. A session costs €130.00 for 50 minutes (as of 2026). You book and pay directly online and receive your access link by email.
Bookable online · secure payment (card, EPS, Klarna) · access link by email
Two minutes to your appointment
How does booking work?
From free slot to confirmed session: everything happens on this website, at any time of day.
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Choose your slot
Pick a free appointment in the online calendar, evening slots included. No phone call needed.
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Pay securely
Card, EPS or Klarna, encrypted via Stripe. You immediately receive your booking confirmation.
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Receive your access link
The access link to your secure video session arrives by email in good time before the appointment. One click — and we begin.
Please note: the access link to your video session is sent to the email address you enter when booking — a look into the spam folder never hurts.
Why online
Therapy that fits your life
Perhaps you live outside Vienna, travel a lot, care for children or relatives — or you simply feel safer speaking from your own four walls. Online therapy removes the journey, not the relationship: the conversation, the method and the confidentiality are the same as in the practice.
Many clients combine both: sessions at Mariahilfer Straße 81 when it fits, video sessions when life is full. And if English is the language you feel most at home in, we work in English, or switch between English, German and Türkçe whenever that helps you express yourself.
Online therapy is not suitable for acute emergencies. If you are in a crisis and need help right now, please call the emergency services 144 or Telefonseelsorge 142 (24/7, free, anonymous).
Preparation
What do you need for an online session?
Less than you might think. If the technology fails, we continue by phone or make up the time.
- A quiet, undisturbed room for the duration of the session; headphones help.
- A stable internet connection and a device with camera and microphone: laptop, tablet or phone.
- No software installation needed: the access link from your email opens in the browser.
- The session is encrypted and confidential; I am bound by the legal duty of confidentiality just as in the practice.
“Talking about problems creates problems,talking about solutions creates solutions.”
FAQ
Questions about online therapy
Honest answers to the questions people ask most often before a first video session.
How do I join my online session?
After booking and paying on this website you receive the access link to your secure video session by email, in good time before the appointment. It opens directly in your browser — no installation, no account.
What does an online session cost?
An online session (50 minutes) costs €130.00, the same as in the practice (as of 2026). You pay securely when booking, by card, EPS or Klarna.
Is online therapy as effective as sessions in the practice?
For many concerns, yes — studies show comparable results for online psychotherapy, for example with anxiety or depressive complaints. What matters most is the therapeutic relationship, and that grows through the screen too. If an in-person setting suits you better, we simply combine both.
Does Austrian health insurance also refund online sessions?
Yes. The refund rules are the same as for sessions in the practice: ÖGK €33.70, BVAEB €50.20, SVS €50.00 per session (as of 2026), provided a doctor confirms a condition of illness value before therapy starts.
What if my connection fails or I need to cancel?
If technology fails, we continue by phone or make up the missed time. You never lose a paid session because of technical problems. Cancellations are free of charge up to 48 hours before the appointment.
Your first session is two minutes away.
— Book online, from wherever you are.
€130.00 · 50 minutes · access link by email